Data protection policy


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Insurance Brokerage Firm - FAC International places great importance on the protection of the privacy and personal data that are collected and used in the course of its activities and services. In the interest of transparency, we have chosen to put in place a personal data protection charter for our prospects and customers.

This charter describes the rules that the Firm Insurance Brokerage Council - FAC International defines and applies in the matter of the protection of personal data, in compliance with the regulations in force, and in particular the law n ° 78-17 of January 6, 1978 relating to computer, files and freedoms modified (called "Data Protection Act") and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (known as the "General Data Protection Regulation").

What information are we dealing with and for what purposes?

Categories of personal data collected

The personal data collected by the Insurance Brokerage Firm - FAC International are only the data necessary to achieve the processing purposes described below.

Our company is committed to not collecting more data than necessary.

When you provide some of your personal data through the collection forms of our site, our spaces or our documents, the required fields are indicated to you, either literally or by asterisks: you must provide the corresponding information in order to be able to use the service offered or receive a treatment of your request.

Purposes and legal bases of the treatment

The purpose of processing your personal data is specified at the time of the first collection of this data, usually in a "Protection of personal data" section on the collection medium. This is particularly the case when you make a quote request on our site or when you complete a membership application. Your personal data will not be processed later than their collection apart from insurance proposals related to our brokerage activity in Insurance. The following list describes the purposes for which the Insurance Brokerage Firm - FAC International is likely to process your personal data.

  • Comparison of insurance products
  • Sending insurance quotes
  • Insurance Products Subscription / Membership Management
  • Commercial or promotional prospection of insurance products
  • Possible sending of a satisfaction questionnaire
  • Claims or claims management

Any purpose of treatment subject to your consent is presented accordingly and explicitly at the time of collection of personal data.
The withdrawal of this consent may be made at any time without jeopardizing the lawfulness of the processing based on the latter and carried out prior to the withdrawal.

Recipients of your personal data

Within the Insurance Brokerage Firm - FAC International, access to your personal data is strictly limited to authorized persons who, by their functions, are required to process this data in order to achieve the intended purposes.
In addition, the recipients of your data are, depending on the purposes and within the limits of their powers: the insurer and, if applicable, the reinsurers, your insurance intermediary, as well as authorized third parties who are required to know the contract in question. because of its management, for example in the context of flow management and third-party payment.

Keeping your personal data 

Your personal data are destroyed or anonymized beyond the durations necessary to achieve the different purposes of treatment: these durations vary according to the intended purposes and the legal periods of prescription in force.
For example :

  • the data relating to the commercial prospection are kept for a maximum of 3 years from the last contact action that you initiated;
  • the contractual documents are kept for the duration of the contractual relationship, to which is added the applicable statutory limitation period.

Security measures

The Insurance Brokerage Firm - FAC International is committed to ensuring the confidentiality and protection of all personal data of prospects and members, whether processed on our behalf or on behalf of third parties.
With this in mind, the security policy of the Insurance broker firm FAC International is based on several founding principles:

  • data management tools, processed by a computer service provider that complies with security standards;
  • awareness, information and training of users of the information system on issues, risks and good security practices;
  • monitoring and ongoing monitoring of the security effectiveness of our information systems and processes;
  • regulatory watch and compliance adapted to our commitments and responsibilities.

Data transfers outside the European Union

The Insurance Brokerage Firm - FAC International makes no transfer of your personal data to a recipient located in a country outside the European Union.

Right of access and rectification of data

In accordance with the law of 6 January 1978 called "Data Protection Act", you have a right to access, modify and rectify data concerning you and a right to object, which you can exercise in you to FAC International, 153 rue del'Université, 75007 Paris.

Modification of our charter of protection of personal data

The Firm Insurance Brokerage Firm - FAC International, may be required to modify at any time this charter: we invite you to consult this page regularly. We are also likely to inform you of changes to this charter by email. 

Right of objection to prospecting

In accordance with Article L.223-2 of the French Consumer Code, you have the right to subscribe to the Bloctel Opposition List at Opposetel: